Here’s your Terms & Conditions and Refund Policy for Mimchic:
Terms & Conditions Last updated: April 2026
Welcome to Mimchic. By accessing or using our website and placing an order with us, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.
1. General These Terms & Conditions apply to all users of the Mimchic website and all purchases made through it. Mimchic reserves the right to update or modify these terms at any time without prior notice.
📍 20 Wenlock Road, London, N1 7GU, United Kingdom 📧 support@mimchic.shop 📞 +1 (251) 901-3819
2. Products We make every effort to display our products as accurately as possible. However, colours may vary slightly depending on your screen settings. All products are subject to availability and we reserve the right to discontinue any item at any time.
3. Pricing All prices are displayed in the currency shown on our website. Mimchic reserves the right to change prices at any time without notice. The price you pay is the price confirmed at the time of your order.
4. Orders By placing an order, you confirm that all information you provide is accurate and complete. We reserve the right to cancel or refuse any order at our discretion. You will receive an order confirmation email once your order has been placed successfully.
5. Payment We accept all major payment methods including credit and debit cards, PayPal, and other payment options available at checkout. All transactions are processed securely. We do not store your payment details.
6. Delivery We aim to dispatch all orders within 1-3 business days. Delivery times may vary depending on your location. Mimchic is not responsible for delays caused by courier services or customs. Please refer to our Shipping Policy for full details.
7. Intellectual Property All content on the Mimchic website including images, logos, text, and designs are the property of Mimchic and may not be copied, reproduced, or used without our written permission.
8. Limitation of Liability Mimchic shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the value of the order placed.
9. Governing Law These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us If you have any questions about these Terms & Conditions, please contact us: 📧 support@mimchic.shop 📞 +1 (251) 901-3819 📍 20 Wenlock Road, London, N1 7GU, United Kingdom
Refund Policy Last updated: April 2026
At Mimchic, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
1. Returns We accept returns of unworn, unwashed items in their original condition and packaging within 30 days of the purchase date. Items that show signs of wear, damage, or alteration will not be accepted for return.
2. How to Request a Return To initiate a return, please contact us at support@mimchic.shop with: — Your order number — The item(s) you wish to return — The reason for your return
Our team will respond within 24 hours with return instructions.
3. Refunds Once we receive and inspect your returned item, we will notify you by email. If your return is approved, your refund will be processed within 5-7 business days. The refund will be applied to your original payment method within 1-3 business days after processing.
4. Exchanges If you would like to exchange your item for a different size or colour, please contact us at support@mimchic.shop. Exchanges are subject to stock availability.
5. Non-Returnable Items The following items cannot be returned or refunded: — Items purchased during a final sale — Items showing signs of wear or damage — Items returned after the 30-day return window
6. Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us immediately at support@mimchic.shop with a photo of the item and your order number. We will resolve the issue promptly at no extra cost to you.
7. Return Shipping Return shipping costs are the responsibility of the customer unless the item received was damaged or incorrect. We recommend using a tracked shipping service as we cannot be responsible for lost returns.
8. Contact Us If you have any questions about our Refund Policy, please get in touch: 📧 support@mimchic.shop 📞 +1 (251) 901-3819 📍 20 Wenlock Road, London, N1 7GU, United Kingdom
