Privacy Policy Last updated: April 2026

At Mimchic, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase with us.

1. Who We Are Mimchic is an online footwear brand based in the United Kingdom. 📍 20 Wenlock Road, London, N1 7GU, United Kingdom 📧 support@mimchic.shop 📞 +1 (251) 901-3819

2. Information We Collect When you visit or shop with us, we may collect the following information: — Your name, email address, and phone number — Billing and shipping address — Payment information (processed securely — we do not store card details) — Order history and preferences — Device and browsing information (via cookies)

3. How We Use Your Information We use your personal data to: — Process and fulfil your orders — Send order confirmations and shipping updates — Respond to your enquiries and provide customer support — Send promotional emails and offers (only if you have opted in) — Improve our website and shopping experience

4. How We Share Your Information We do not sell or rent your personal data to third parties. We may share your information with trusted partners including: — Payment processors (e.g. Stripe, PayPal) — Shipping and delivery providers — Email marketing platforms (e.g. Klaviyo, Mailchimp) — Website analytics tools (e.g. Google Analytics)

All third parties are required to keep your data secure and use it only for the purposes we specify.

5. Cookies Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can choose to disable cookies in your browser settings at any time, though this may affect certain features of our website.

6. Data Retention We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order information is typically kept for up to 7 years for accounting and legal purposes.

7. Your Rights Under UK GDPR, you have the right to: — Access the personal data we hold about you — Request correction of inaccurate data — Request deletion of your data — Withdraw consent for marketing at any time — Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at support@mimchic.shop

8. Data Security We take the security of your data seriously. Our website uses SSL encryption and we follow industry best practices to protect your information from unauthorised access, disclosure, or misuse.

9. Third Party Links Our website may contain links to third party websites. Please note that we are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before sharing any personal information.

10. Children’s Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with their information, please contact us immediately.

11. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please get in touch: 📧 support@mimchic.shop 📞 +1 (251) 901-3819 📍 20 Wenlock Road, London, N1 7GU, United Kingdom